Betta Home Living

I drove up from Perth yesterday to install some new antivirus on my fathers computer, he wanted me to support local and buy it at Northam. The cheapest they had was Trend Micro at $49 for 1 device. I purchased it and installed on my fathers computer.Im back in Perth and happened to be in Office Works and noticed they had exactly the same product but for 3 devices for $28. With such a huge difference in price my father today rang up to enquire if the price was correct. He spoke to a Jody who afetr he explained the above became verry rude and hung up the phone on him, my father rang straight back and told Jody that its not nice to hang up on people and that she was verry rude. To that end he said she was the type of person who wouldn't let you get a word in edgewise and after he told her that he was going to put this on Google review she implied she couldn't care less!So much for supporting local. We have a reciept to show and anyone can go on Office Works website and check for yourself ther price !

Very untidy and in parts actually looks like the shop is falling apart, much of which was in the same state my last visit 6 months ago. Male staff also seem unpracticed in common hygiene. It also seems as if the staff members are either untrained or poorly trained in retail sales and the products they are selling. Each item I inquired about had to be researched on their computer system, one inquiry I actually found my answer on the back of the box while I was waiting. I witnessed a staff member tell a customer to instead go shop in Midland, then after the customer left upset they laughed about how they sent him away. Staff there appear more interested in joking around with each other compared to selling products.

Staff there seem so uneducated on their limited range of products. The shop also refuses to order in other brands such as Sony, Samsung & Panasonic. Was told by staff that Midland is just down the road" So thats where I went! Wont be returning!"

I’m so unhappy about the way an elderly lady was treated today regarding a sale , she was quoted a price a couple of weeks before but when we arrived, we were told that she was given the wrong price and there was no offer of and discount or the original quote price so am not happy at all

Bought a fridge and paid for delivery, 5 days latter still waiting and been sitting at home waiting for said delivery.tried ringing store while there open, but phone just rings out ..won't be returning to this shop . customer service non existent

Great customer service friendly always helpful

I went to Betta Home Living on the 16th of April, me and my mate went in to purchase a slow cooker. We where somewhat drunk as we had to go to woolworths to do food shopping and everyone knows that's women's work .Long story short the guy behind the counter knew his job and recommend a slow cooker which we bought and then we where happy so we had another drink!

This is a store you can trust. You can explain what you want and that is what you get. None of the sales talk trying to sell you something with a bigger price tag. Complete honesty. Lucky to have them in Northam.

Always great serviceHelpful and friendly adviceCan order in if not in storeEasy to find your way round store

Appalling customer service, if you can even call it that. Terrible experience, we were looking to spend $'s on appliances but eventually went elsewhere as the staff were unhelpful and rude. Would not recommend at all.